One small step for me; one giant step for the wife! I was reading a year old issue of Trailer Life Magazine last night and saw your ad for the steps. This is the first time that I have gone online to your website. More than a decade ago, I made an appointment and drove from Spokane to Kent to have you weld your camper mounts on my 97 Dodge. I could feel the improvement over my unhappy jacks within the first 1/2 mile!
You guys keep coming up with new products that are the best that can be bought!
In Feb. 1997, I ordered both the Dodge and a Bigfoot 10.6 basement camper as our pre-retirement package. Because of the extra height, the camper came with 5 steps made by a small company in Kelowna, B.C. From day 1- no matter how I stretched, leveled, or set those steps, every one was at a different angle. I contacted the builder, and he sent me an upgrade at no additional charge. All of the side pieces are made in the same jig, and there was no improvement. A local RV supply business said that they had seen this before; and they were made wrong. I am better at math than most, and following the basic laws of trig, I can't see what's wrong (equal sides yield equal angles). Only the middle step is level- each step up ore down is off by about 5-10 degrees, compounded with each step. The top one is like a ski jump, and the bottom one is an ankle buster. To make things even worse, every pivot is a fully threaded 1/4" coarse thread grade 5 bolt. At least three of these have snapped over the years.
My wife is afraid to continue to use these steps. According to the license tabs, it hasn't moved since 2008. By chance I met an identical owner at Fred Meyer in Yakima last year; same brand of steps on his newer Bigfoot- SAME PROBLEM. It sounds like you guys have made something that will really improve our situation.